Intelligence Engine

Not a feature. The operating system for regulated AI.

Five learning layers. Per-vertical confidence thresholds. Target benchmarks. The Intelligence Engine is the foundation everything else runs on.

What This Means For You

Your AI gets smarter every month. And you can prove it.

Most AI tools are black boxes — you use them, but you have no idea if they are improving. Kaia is different. Every correction your team makes trains the AI. Every month, you see measurable accuracy improvement. When a regulator or client asks “how accurate is your AI?” — you have the published answer.

95%

Target privilege detection accuracy

For legal teams: the AI catches privilege issues that manual review misses. Industry average is 87%.

42%

Target straight-through processing

For claims teams: routine claims are auto-adjudicated. Industry average is 7%. That's 6x fewer manual reviews.

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Regulated industry verticals

Legal, Healthcare, Claims, Government, Pharma, Real Estate, HR, Auto Loan — each with its own trained AI and compliance standards.

How It Learns

Five layers of continuous learning.

1

Prompt Optimization

Factual errors fixed by improving classification prompts

2

Knowledge Base

Missing context added to domain-specific knowledge stores

3

Model Adaptation

Domain misunderstandings corrected through model retraining

4

Reward Model

Format and style preferences learned via preference optimization

5

Architecture

Fundamental capability gaps addressed through system redesign

Confidence Thresholds

Different industries demand different standards.

Legal
0.85

eDiscovery, document classification, and entity extraction with court-admissible confidence levels.

Health
0.9

Clinical data processing, milestone tracking, and provider integration with HIPAA-grade thresholds.

Claims
0.85

Healthcare payer claims adjudication with STP optimization and fraud detection.

Transparent Benchmarks

RRES: Routing & Resolution Efficiency Score.

RA

Resolution Accuracy

% of corrections that improve model performance

IVR

Intelligent Volume Routing

% of documents correctly auto-routed

CIL

Continuous Improvement Lift

Month-over-month accuracy improvement

CPI

Cost Per Improvement

Dollar cost per measurable accuracy gain

HOR

Human Override Rate

% of AI decisions overridden by experts

Composite RRES Score

78/100

The composite score weights all five metrics into a single, auditable number that tracks platform improvement over time.

Privacy by Design

Your data stays yours. The intelligence compounds.

Tenant Isolation

Every client's data is completely isolated. No cross-contamination. No shared model weights. Federated architecture from day one.

Federated Learning

Models improve from corrections without exposing underlying data. Each client benefits from ecosystem learning without sharing sensitive information.

Compliance Ready

Built for HIPAA, SOC 2, and state-level regulatory requirements. Audit trails for every classification, correction, and model update.

See the Intelligence Engine work.

Classify a document. Correct the result. Watch the system learn in real time.